Before you sign anything, answer these honestly:
- What specific outcome are we chasing? "Be more efficient" is not an outcome.
- Where is the data, and is it usable? AI without clean, accessible data is theater.
- Who owns the workflow today? If no one owns it, no one will own the AI version.
- What happens when it's wrong? Every AI output needs a human checkpoint and a fallback.
- How will we know it worked? Define the metric before you deploy, not after.
If three of these are fuzzy, your first investment should be clarity — not software.
